Host/Hostess - (Islas Baleares)

Empresas: Kimpton Aysla MallorcaWhat's the Job? As the welcoming face of our hotel restaurant, you'll serve as a gracious host, a knowledgeable local resource, and a proud representative of our brand.From crafting drinks to perfection to delivering mouth-watering dishes, your focus will be on crafting enjoyable and memorable dining experiences.Reporting to the Restaurant Manager, your responsibilities will include:Supporting the Restaurant Manager with various tasksManaging reservations, both individual and group requestsActing as a liaison between R&B operations and S&M teamImplementing greeting standards across R&B departmentsProviding training to staff on reservation proceduresCoordinating with the Chef to maintain updated R&B menusAssisting R&B teams in their respective rolesEnsuring adherence to SOPs for service and other standardsOverseeing cash handling protocols and inventory managementEnsuring proper closing day proceduresCreating welcome packages for new R&B team membersUpdating training manuals as neededRequirements: Minimum of 1 year of experience in hotel or restaurant environments. Fluency in local language and English is required, additional languages are a plus. We are looking for candidates who are proactive, positive, energetic, dynamic, empathetic, team-oriented, and passionate about providing exceptional service.