HR Admin Apprentice
GRX, Remote
Permanent
Our story At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be Alight.
It's why we're so driven to connect passion with purpose. Our team's expertise in human insights and cloud technology, gives companies and employees around the world the ability to power confident decisions, for life.
With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.
Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.
Learn more at careers.alight.com
THE ROLE To contribute and be part of the team responsible for the support and execution of data management / customer services activities, ensuring that output is accurate and on time.
Your responsibilities may be focused on HR Administration processes and Customer Care services and you will be flexible supporting either as or when required.
RESPONSIBILITIES
Ensure that Data Management is performed accurately and on time
Ensure Tickets and Calls are responded within SLA timescales and to a high standard
Follow Detailed Working Instructions (DWIs) and highlight any gaps / inconsistencies in the documentation
Working knowledge of systems and tools to perform daily tasks
Ability to recognize and deal appropriately with sensitive and confidential information
Successful completion of all learning objectives All system issues / defects are reported correctly and tickets are logged with the necessary details and evidences so Application Services and / or Products can investigate
Time Recording to be completed accurately and on time
Alight Security Standards are understood and adhered to Contribute to team meetings and raise any issues immediately to your Service Manager
Ensure you are up to date with all Alight HR announcements
Participates in projects as needed and assigned
REQUIREMENTS
Basic understanding of MS Office tools such as Excel, Word, and PowerPoint
Flexibility to support a global and fast paced environment
Attention to detail
Excellent written and verbal skills
Self-motivated and a willingness to learn
Ability to work both individually and in a Team
Essential :
High School / University diploma or equivalent High level of English spoken and written allowing every day work communication in this language
Desired :
Experience in customer service or working with HR and payroll data
Additional language(s) as required for a specific position
Flexible Working So that you can be your best at work and home, we'll consider flexible working arrangements according to business requirements.)
By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies.
Background checks may include some or all the following based on the nature of the position : SSN / SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and / or drug test.
You will be notified during the hiring process which checks are required by the position.
Our commitment to Diversity and Inclusion Alight believes diversity should be visible, valued, and sustained throughout the organization. And we're committed to enabling an inclusive culture of belonging that engages all colleagues and grows the diversity of our talent to proudly represent the clients and communities we serve.
As an affirmative action employer, we adhere to the principles of equal employment opportunity in the workplace as defined in our diversity policy statement.
Diversity Policy Statement Alight does not discriminate against anyone based on sex, gender, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law.
In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans.
Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship.
Applicants for employment may request a reasonable accommodation / modification by contacting his / her recruiter.
Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.
We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
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