.Our storyAt Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be Alight.Our Values :Champion People be empathetic and help create a place where everyone belongs.Grow with purpose Be inspired by our higher calling of improving lives.Be Alight act with integrity, be real and empower others.It's why we're so driven to connect passion with purpose. Our team's expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.Learn more at careers.Alight.Com.Summary :Responsible for supporting the operational teams to ensure they are skilled and knowledgeable in meeting our client(s) deadlines, whilst also working with Management to provide the best service to our clients by delivering their functional and technical expertise support a selection of clientsThe role is located in Granada preferably.Main Responsibilities :Coordinate, schedule and organize public and in house training coursesManaging, designing, developing and coordinating course materialManage the entire process of quality check, printing / delivering material, including materials provided by external suppliersCooperate with several functions (e.G. Sales, Marketing) in order to identify customer needs, file convincing offers and work on efficient marketing campaignsExplore, identify and book trainersMonitor the enrollment of participants to public training sessions and in-house offers for up-to-date reportingObserve market developments and identify trendsEnsure and improve effectiveness and efficiency for delivery process of trainings and the related materialMaintain training catalogueGuarantee a high-quality service for external and internal customers (customer satisfaction)Manage data in our CRM systemREQUIRED EXPERIENCEBA / BS in a business-related field such as Accounting, Human Resources, Business Administration, or equivalent combination of education & experienceAt least 3 years of working experience within the field of HR training of a service company requiredExperience with digital learning forms (e-learning programs, webinars, etc
