.Zalaris is a rapidly expanding global leader in Tech HR and payroll solutions.We're big enough for you to grow and be a part of an international environment but small enough for you to be visible and truly make a difference.We embrace a flat hierarchy, fostering open communication and short decision-making paths that encourage creative and innovative thinking.Zalaris' culture is rooted in values inspired by Nordic working ethos: everyone matters, aiming high and team spirit. We're committed to building a diverse, inclusive, and authentic workplace where everyone brings their own uniqueness. Zalaris' employees come from different backgrounds, cultures, and walks of life, and we are proud of it.Are you a passionate HR professional interested in developing the best-in-class HR Services delivery for our international customers while being part of a global HR organization?Join us at Zalaris and be a part of a vibrant, collaborative community of Tech HR and payroll experts dedicated to grow and innovate.Your role as Human Resources Business PartnerYou will take on a key position, responsible for managing one of our largest customers and overseeing HR services delivery for multiple countries. You will support the countries aligned with your personal experience like Middle East Africa (MEA), Romania, Turkey, Czech Republic, Asia ,Central Europe, located in one of our global locations. This is an exciting opportunity for an HR professional who thrives in a client-facing role and is passionate about HR services – always aiming high, leveraging new technology and providing outstanding customer experience.What you'll doCustomer Management· Act as the primary point of contact for one of our major customers, building and maintaining strong relationships.· Understand the customer's business needs and align HR services to support their strategic objectives.· Ensure high customer satisfaction through effective communication and service delivery.HR Services Delivery· Oversee the end-to-end delivery of HR services for the assigned customer for a different set of countries.· Collaborate with internal teams to ensure the timely and accurate HR services delivery, including talent and workforce management and compensation & benefits administration.Project Team Participation· Be an integral part of the project team, contributing to the development and implementation of HR solutions.· Collaborate with cross-functional teams and our partners to drive successful project outcomes and exceed customer expectations.Workshop Facilitation· Conduct workshops with the customer to understand their specific requirements, challenges, and goals.· Utilize a consultative approach to provide tailored HR solutions that address customer needs.Escalation Point for Delivery Issues· Serve as the escalation point for any HR services delivery issues, working proactively to resolve challenges and ensure a smooth customer experience
