.Security (Information & Communication Technology) Responsible for the implementation of Compliance operations within the respective facility. Will participate in the global-level management and implementation of physical, operational and information compliance, incident management, security policy, client contractual and regulatory requirements.Provide subject matter expertise during the client lifecycle, ensuring provision of timely and accurate responses to client Compliance matters; participates in audits,buildouts, reviews client contracts, answers questionnaires, conducts client risk assessments, advocates client security measures, measures compliance with contractual obligations, conducts go-live assessments.Review client and site implementations to ensure that they conform to existing policies and procedures, as well as all applicable local laws and regulations.Communicate security infractions, violations and compromises to regional line management, internal customers, and department leadership where appropriate in a timely and concise manner.Supports the Global Security Operations Center and Corporate Emergency Response Teams to respond to physical and logical security events at the country, local and site level.Conduct analysis and provide recommendations to line management for consideration on identification of needs affecting the success of Compliance Organization strategy and objectives. Support Client on-site and PCI audits within the site(s), providing evidence requested on key processes.Minimum Qualifications:Degree required, or demonstrable role-related certifications required in an operational business management related field.At least 2-3 years' experience in Internal Audit/Risk Management Knowledgeable on IT/software terminologiesExperienced in a variety of security architecture, concepts, techniques, and technologies.Effective project management skills, including the ability to plan, organize, prioritize, & balance multiple tasks and/or projects to ensure target dates & goals are achieved.Highly proficient MS application use, including Excel and WordStrong written and verbal communications in English. Your application will include the following questions: What's your expected monthly basic salary? How many years' experience do you have as a Compliance Analyst? How many years' experience do you have in the BPO industry? How would you rate your English language skills? Sitel Group and SYKES are now Foundever.Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.Mission: At Foundever, we make things simple
