About seQura We provide innovative, flexible and easy-to-use payment technologies that help merchants acquire, convert and retain more customers. Our unique risk scoring capabilities allow us to give access to credit to many shoppers that otherwise would be left out, providing the highest acceptance rates for flexible payments in the market. We make a difference in sales performance by tailoring our solutions to different sectors, to address their unique context and needs and deliver superior results.
We also empower shoppers who seek value, convenience, and flexibility in their shopping, with new payment experiences that allow them to save, access interest-free credit, or pay in small, comfortable installments of up to 24 months.
Born in Barcelona, seQura is a privately-owned fintech in the scaleup phase. Present in southern Europe and Latin America, we are growing above 50% CAGR and approaching 100 Million in Annual Recurring Revenue. Over 5000 businesses, almost 2 million shoppers, and 300+ employees continue to rate us as one of the most loved and trusted fintechs out there, with an NPS of 87%, a Trustpilot rating of 4.7/5, and a Glassdoor rating of 4.7/5.
About the role As aKey Account Manager,you will be part of the Merchant Conversion team, creating an outstanding relationship with our Merchants to help them increase their performance and profitability through seQura's payment methods.
What challenges you'll be solving You will be part of the team that manages a portfolio of 1,500 online stores with the objective of increasing the sales of these businesses through our payment methods.
Understand our merchant's pain points, such as their challenges and needs, and at the same time, identify the possible opportunities.
Establish strong and long-lasting relationships with our clients through email and phone marketing strategies.
Define business plans or strategies to increase the sales of these merchants and being able to transform the information gained from the previous point into real solutions. Constantly recapitulating results, analyzing them, and always proposing improvements.
Activate and supervise the suggested proposals and analyze the returns generated by them.
Share with the rest of the teams the information about the market and the performance of our merchants.
Achieve that all SeQura compromises with your merchants to give them the best service possible.
Most importantly, our customers are always happy and they become our main brand ambassadors.
What we offer We have a strong and sustainable foundation, where we provide a secure and reliable workplace. You have the freedom and trust to make the best contribution possible. One of our most valued strengths by our employees is our fellowship and supportive culture, which fosters a sense of belonging by working closely with our values. With us, you will have challenging projects to work on and push your skills and knowledge. In addition, we are very proud of the unique office we have, which offers a comfortable and inspiring environment to work in with everything you need. 23 vacation days + 2 days of free disposal per year. Professional development that includes access to a language learning platform with courses available for 24 languages, including both group and private classes. Flexible compensation plan for transportation, restaurants, and kindergarten with Cobee. Health insurance discounts with Sanitas and DKV. Urban mobility by using your own bike with Kleta.
Moreover, we have a Wellness Program that embraces a holistic approach by covering 6 areas (occupational, physical, financial, emotional, social, and environmental consciousness). Each area will include a variety of activities, and you'll be able to choose from 34 different activities that best meet your needs to configure a plan that best works for you.
What you'll need???????? Bachelor's degree in Marketing, Economics, Business Administration, or related field.
From 2-4 years of experience in marketing or sales.It would be awesome if you come from the e-commerce world.
Excellent communication level both in Spanish and English.
A creative and analytical mind that can give solutions to different situations.
An autonomous and negotiator personality. Being able to make decisions and create your own path with a clear focus on achieving results,always looking for solutions to day-to-day situations, without waiting for the answer.
Team player. We are a team! And we love people who have a nice, fun, outgoing personality and who are willing to be helpful when needed.
You must be persistent. Being one of those people that doesn't stop until their objective is completed.
Ability to thrive in fast-paced environments and manage high-pressure situations effectively.
We kindly ask that you submit your CV in English, as it is the official language of our community.
We promote equal opportunity to all, regardless of age, color, gender identity, medical condition, physical or mental disability, race, religion, sexual orientation, or any other characteristic. We have an inclusive environment, and respect is above all. Do you want to be part of the change? Join us!
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