Local Support Specialist (Spanish) | Ioe259

Emerging Travel Group (ETG) is looking to hire a Local Support Specialist, who will take calls and provide initial advice to our B2B partners in Spanish language.Job Responsibilities:taking calls and providing initial advice to B2B partners in Spanish language; communicating with partners about the on-going cases, providing regular updates on the progress; helping other operation teams with the communication in Spanish language; handling info requests for B2B partners; recording information in the CRM system about work done; Requirements- knowledge of English at Advanced level: capability of speaking on the phone in English and writing in business English; - knowledge of Spanish language at Advanced level:capability of speaking on the phone in Spanish language and handling business correspondence; ability to learn quickly and be results-focused and stress-resistant; multi-tasking skills; possession of astrong sense of empathy; professional experience in the travel industry or in a concierge agency, ???, DMC or tour operators (as an advantage); Benefitsremote work; a young and active team of super specialists; interesting andambitious tasks that will take you to the next professional level; learning: seminars, trainings and conferences. If you want to participate in a conference, we will help to organize it; corporate discounts on hotels and other services.#J-18808-Ljbffr