Observability Engineering Manager

Engineering managers at Canonical are always coders who are able to review and lead both architecture and code. They should also of course be astute judges of character, and comfortable setting expectations and holding colleagues accountable to them.We are investing in the Grafana logging, monitoring and observability stack, to make it easier to deploy and operate on Kubernetes. This is part of a broader initiative to deliver the world's best suite of open source tools, where we provide deep integration and automation for best-of-breed open source offerings that cover metrics, logging, telemetry, alerting, tracing and profiling. Our goal is to make it very simple for distributed systems engineers and devops to build, debug and run complex distributed systems with very high levels of confidence and the ability to inspect, correlate and understand the internal dynamics of these solutions.Our implementation of Kubernetes operators for the Grafana LMA stack is opinionated, resilient, and scalable, providing deep insights out of the box. The user experience is polished and seamless for the end-users, and its administrators will enjoy smooth, lightweight Day 1 and Day 2 operations. We are excited to be improving the state of the art for open source LMA and also to be expanding the integrations which make it very easy to use with a wide range of open source solutions.The team has grown and we are now looking for a dedicated technical engineering manager. As part of the observability group, you will lead the development of the Logging, Monitoring and Alerting elements.This is an exciting opportunity for a software engineer passionate about open source software, Linux, Kubernetes, and Observability. Build a rewarding, meaningful career working with the best and brightest people in technology at Canonical, the growing international software company behind Ubuntu.As an Engineering Manager at Canonical, you must be technically strong, but your main responsibility is to run an effective team and develop the colleagues you manage. You will develop and review code as a leader, but know that the best way to improve the product is to ensure that the whole team is focused, productive and unblocked. You are expected to help them grow as engineers, do meaningful work, do it outstandingly well, find professional and personal satisfaction, and work well with colleagues and the community. You will also be expected to be a positive influence on culture, facilitate technical delivery, and regularly reflect with your team on strategy and execution. You will collaborate closely with other Engineering Managers, product managers, and architects, producing an engineering roadmap with ambitious and achievable goals.We expect Engineering Managers to be fluent in the programming language, architecture, and components that their team uses. Code reviews and architectural leadership are part of the job. The commitment to healthy engineering practices, documentation, quality and performance optimisation is as important, as is the requirement for fair and clear management, and the obligation to ensure a high-performing team.Location: This role can be home based in the EMEA or Americas regions.What your day will look likeManage a distributed team of engineers and its observability portfolioOrganize and lead the team's processes in order to help it achieve its objectivesConduct one-on-one meetings with team membersIdentify and measure team health indicatorsInteract with a vibrant communityReview code produced by other engineersAttend conferences to represent Canonical and its Observability StackWhat we are looking for in youAn exceptional academic track record from both high school and universityDrive and a track record of going above-and-beyond expectationsA proven track record of professional experience of software deliveryProfessional python development experience, preferably with a track record in open sourceA proven understanding of the importance of observability and monitoring for keeping software running smoothlyExperience designing and implementing observability solutionsAn exceptional academic track record from both high school and preferably universityWillingness to travel up to 4 times a year for internal eventsProfessional written and spoken English Experience with Linux (Debian or Ubuntu preferred) Excellent interpersonal skills, curiosity, flexibility, and accountability Passion, thoughtfulness, and self-motivation Excellent communication and presentation skills Result-oriented, with a personal drive to meet commitments Additional skills that you might also bringA working knowledge of GoInterest and experience with with container technologiesWhat we offer youWe consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.Distributed work environment with twice-yearly team sprints in personPersonal learning and development budget of USD 2,000 per yearAnnual compensation reviewRecognition rewardsAnnual holiday leaveMaternity and paternity leaveEmployee Assistance ProgrammeOpportunity to travel to new locations to meet colleaguesPriority Pass, and travel upgrades for long haul company eventsAbout CanonicalCanonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of open source. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.Canonical is an equal opportunity employer During this application process I agree to use only my own words. I understand that plagiarism, the use of AI or other generated content will disqualify my application.  * Outline your practical Python experience  * Outline your experience deploying, configuring, and operating observability software  * How did you perform in mathematics at high school?  * How did you perform in your native language at high school?  * Please share your rationale or evidence for the high school performance selections above. Make reference to provincial, state or nation-wide scoring systems, rankings, or recognition awards, or to competitive or selective college entrance results such as SAT or ACT scores, JAMB, matriculation results, IB results etc. We recognise every system is different but we will ask you to justify your selections above.  * What was your bachelor's university degree result, or expected result if you have not yet graduated? Please include the grading system to help us understand your result e.g. '85 out of 100', '2:1 (Grading system: first class, 2:1, 2:2, third class)' or 'GPA score of 3.8/4.0 (predicted)'. We have hired outstanding individuals who did not attend or complete university. If this describes you, please continue with your application and enter 'no degree'.  * Universities around the world score degrees in different ways. Please indicate your result, or expected result if you are close to graduation, along with information about the grading system. We expect all colleagues to meet in person 2-4 times a year, at internal company events lasting between 1-2 weeks. We try to pick new and interesting locations that will likely require international travel and entry requirement visas and vaccinations. Are you willing and able to commit to this?  * Please note that if you require any accommodation for travel that relates to a physical disability please do let us know during your hiring process and we will be happy to discuss your requirements further. LinkedIn Profile Website In which country do you currently work?  * Please select your current location from the dropdown. Please confirm that you have read and agree to Canonical's Recruitment Privacy Notice and Privacy Policy.  * Recruitment Privacy Notice  Privacy Policy #J-18808-Ljbffr