Are you ready to trade your job for a journey? Become a FlyMate! Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we're on a mission to deliver the world's most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world. What more do we need to truly be unstoppable? Perhaps, that is you! Who we are: Flywire is a global payments enablement and software company, founded a decade ago to solve high-stakes, high-value payments in education, using modern technology. Today, we've digitized payments for more than 3,800+ global clients across education, healthcare, travel & B2B, covering more than 240 countries and territories and supporting over 140 currencies. And, we're just getting started!With over 1,200+ global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we're looking for FlyMates to join the next stage of our journey as we continue to grow. The Opportunity We, at Flywire, are seeking a motivated and hardworking Payment Operations Associate, Pay-Ins to manage and streamline the payment process in Flywire. In this role, you will work to optimize, fund movement and reconciliation across global accounts, to optimize current partner relationships and identify areas for improvement. This individual will support both the Payment Operations, Payouts and Customer Support Teams.Key responsibilities:Identify and match incoming payments against customer requestsReconciliation of accounting entries for our Global accounts. Conduct daily follow-up with unsolved processing issuesShould be willing to support the Americas desk from Spain if necessaryUnderstand process flow of payment partners and control settlements from our partnersPayer KYCLeverage qualitative and quantitative feedback to inform decision-making Our ideal candidate has: 1-2 years experience in the Banking/Payments industry.Fluency in English (required); other languages are a plusAn appetite for continuous learning and completing working independentlyExcellent analytical and problem solving skillsExperience working in a professional, office environmentExcellent written and verbal communication skills The ability to building processes and identify inefficiencies and potential risksWorking knowledge of Excel, online tools (Google Apps, Salesforce, etc.)
