Port Operations Agent

ABOUT THE JOBThe port agent is expected to independently oversee agency vessel operations for the port call. Attending to all the operations and administrative duties, including, but not limited to – arranging pilots, line handlers and stevedores, coordinating ship clearance with government officials, making transportation arrangements for crew onboard, managing delivery of provisioning for the cruise ship, etc. As required, remotely support Intercruises' port operation teams with monitoring and responding to email requests from various regional email accounts.Performing accounting and billing reconciliations tasks; keep control of documentation and backup for each attended call.Work in close collaboration with suppliers to reach agreements to ensure we deliver safe, healthy, and sustainable service. ABOUT YOU Preferred previous experience as a Port Agent.Good academic background. Maritime studies are desirable.Knowledge in ship industry finance / invoicing departments will be a plus.Excellent communication skills in English and Spanish language, both written and oral. Problem solving and analytical skills.Good office administration and organizational skills with a keen eye for attention to detail. Knowledge of Microsoft Office programs.Orientation to results and customer obsessed.Residence in Mallorca. ABOUT OUR OFFER  Competitive salary and benefits as standardCareer progression opportunities in more than 50 countries worldwide Develop yourself as part of a friendly, richly diverse and virtual international teamExceptional approach to your learning – access to free learning platforms & language lessons