Job TitleProduct Management LeadCurrently we are looking for a candidate for a position of Product Manager. The Product Manager, Service Center will be responsible for the strategy and execution of Amadeus Service Center product. The role will be focused on launching a new product through defining the product vision and strategy to ensure it meets customer and business needs.The team member will actively engage in customer facing activity while managing product prioritization, business requirement definition, developer partner management and product delivery.As part of a growing organization, this role will need to quickly and effectively adapt to changes of the service and provide insights to drive the growth of the business.In this role you'll:Articulate & Develop value propositions and key messages corresponding to problem statements, and articulate them into new product concepts or upgrades.Define the product strategy, vision & the business value in line with the business owners and other relevant stakeholders.Analyze solution offerings of competitors and define the strategic positioning of the product in alignment with Product Marketing Management.Manage 3rd party partnerships: requirement definition and prioritization, coordination of product evolution and other activities with the partner.Embark Amadeus teams on product vision, share product knowledge and ensure mutual understanding of the business.Drive co-innovation with customers to validate customer value drivers, define features of the products (MVP and beyond), and prioritize based on effort and expected business value.Define and manage product roadmap; socialize and align timelines with relevant stakeholders. Work closely with Product Marketing Management, Operations (Customer Service/Delivery/Go To Market) and R&D teams to define priorities and releasing plan for new products or upgrades.Coordinate different functional and technical streams with R&D teams to ensure end to end solution consistency.Manage the budget for area of responsibility including capacity planning with R&D.Participate in Agile events (Lean Portfolio Management, PI planning, System demos, Inspect and Adapt workshops…) when applicable / required.When applicable, fulfill Product Owner role or ART PM and work with R&D teams to maximize the agile teams outcome.Ensure solutions (to be) released meet the users' needs and product readiness guidelines.About the ideal candidate:Bachelor's degreeMin. 7 years of experience in Product Management; ideally in hotel reservation and distribution managementMin.7 years of experience in leading a product, project or technology initiativesExperience with 0-1 product development and launchKnowledge of with Salesforce platformExperience with Call Center product for agentsExperience in agile software development working practices and defining product vision and roadmaps for digital productsExperience using tools such as JIRA, Confluence, Rally and other product and project management toolsFluent EnglishStrong communication skills and teamwork attitudeWe can offer youA vibrant multi-cultural environment with countless international mobility and career growth opportunities.Permanent contract and a competitive benefits package such as pension plan, travel, life, healthcare insurance and lunch allowance, and other perks.You will have a hybrid working model in one of the best cities in the world! Barcelona OfficeApplication process:The application process takes no longer than a few minutes! Create your candidate profile, upload your CV and apply. Once we've received your application and you're a good fit for the role, one of our recruiters will get in touch with you to arrange a telephone interview.Apply now! You'll join one of the world's top software companies !Diversity & InclusionWe are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation.SummaryLocation: Barcelona; Madrid; NiceType: Full time
