.Kraken Technologies is a company within Octopus Energy Group who are licensing the Kraken platform and operating model to clients across the world. Current clients are both the Octopus Energy Retail businesses around the world as well as external clients such as Good Energy, Origin, EDF, E.ON & Queensland Energy - with many more expected to join over the next few years!We have been licensing Kraken for over 3 years now, transforming businesses by not only moving their customer base to our Kraken platform but also changing their operating model & ways of working. Throughout this time our team has been at the forefront of industry leading migrations whilst setting a new standard for what business transformation can look like.We are looking for proactive and motivated teammates to join our team in Spain and work with our developers in the Industry team to help ensure that we're delivering valuable impact to our Spanish client(s).You'll need to be a self-starter: someone who sees a problem and can't help but want to fix it! You'll be well organized, working methodically and clearly to ensure projects go from inception to completion. We put the customer first wherever we are in the business and work empathetically with one another to deliver the best possible outcomes. We need someone able to work across multiple teams and ensure our developers are working optimally towards our unified goal.What will you be doing?- Liaise with tech, operations, our clients and others to identify new features in Kraken that need to be built, enhanced or fixed. You'll spot problems, take ownership and see them through to resolution.- Gather requirements, define approach, and help write pitch documents so developers can hit the ground running and support them during a project.Own the backlog of work to support development of our technology. We use Asana to keep track and prioritize what's up next and what's still to-do.Help report on progress of projects, new features and your team's roadmap across the wider organization.Help teams that are working on front-line support to quickly resolve issues.Think strategically about, and contribute to what we can do better as a Product Team.You must be willing to challenge beliefs, have the ability to see through multiple viewpoints and, if needed, reach beyond your remit to support the client.We are building a Kraken for everyone, a universal platform where there is greater benefit in sharing development to enable the green energy transition. Pioneers in this space, we are excited about how Kraken can change the lives of our customers and convinced that Kraken is the best answer,not only for efficiency but as a tool to tackle the climate crisis. If you believe this too then Kraken Tech is the right place for you.Key Skills that are needed:Track record of making improvement projects within your team - going out of your way and taking it upon yourself to improve what didn't work so well
