col-wideJob Description:**Product Owner****Software platform for nonprofits****Remote in Europe****Up to 85****k EUR****Responsibilities**:- A deep understanding of the platform, its dashboard, APIs, how data flows and the goals of users and supporters who interact with the toolset;- Write clear and well-structured product requirements to communicate the capabilities that must be included in product releases;- Collaborate or facilitate design sprint sessions to incorporate stakeholders' firsthand 'problems to solve' into well-rounded solutions;- Work directly with designers to build out UI and UX for features, informed by discovery, previous 'feature requests' while balancing technical restraints and scope availability;- Work closely with the engineers and product managers to ensure we are building the right solution at all stages;- Work closely with CEO, CTO, Head of Product, stakeholders and product managers across the company to develop solutions for the key problems;- Create and manage tickets in Jira, and track roadmap ideas and initiatives through Aha!;- Maintain a groomed backlog of — and prioritize stories for development, effectively managing scope and trade-offs;- Facilitate the design process, participate in user research efforts, working alongside product managers to synthesize the user feedback into a prioritized backlog;- Liaise with the documentation team and Client Support team to provide guidance for them as they support our clients in using the software;- Work alongside product managers and marketing to help guide implementation plans of new features;- Define clear acceptance criteria of tickets and features, to aid development scope;- Liaise with QA to promote effective testing, enabling secure and stable software releases.**Requirements**:- 4+ years of experience as a Technical Product Manager, Product Owner, Business Analyst, or experience in product solutions;- Experience with Agile/Kanban;- Skills at evaluating options and generating solutions;- Experience working alongside software product development teams solving complex challenges;- Capable of writing PRDs for API-based solutions and SaaS-based features; enjoy collaborating closely with engineering;- Success coordinating, collaborating and negotiating across teams of software developers, quality engineers, designers, and customer-facing teams;- A track record of shipping intuitive, user-centered products at scale;- Having a strong understanding of how data can move between systems and how it's represented;- Ability to handle complexity, process new information quickly, and manage dynamic projects with competing resources and priorities;- You are a self-starter who works proactively to understand and address the challenges/opportunities ahead of you and your team;- Strong communication skills. You are comfortable presenting information tailored to varied audiences;- Effective at explaining technical ideas to non-technical professionals, and translating what they tell you into technical requirements;- Strong product ownership mindset, to deliver the best possible product to our customers.**Nice to have**:- Passion for, or experience in, technology for nonprofits;- Enterprise/Platform Software experience;- Familiarity with APIs and their usage;- Understanding of Salesforce (we have an integration);**Product Owner****Software platform for nonprofits****Remote in Europe****Up to 85****k EUR
