.The Job's mission:Have you always wanted to work for one of the world's best employers within medical technology and an award-winning Great Place to Work Spain 2023? The Product Specialist – Manual & Robotic is responsible for setting up, rolling out and managing the business for the Joint Replacement division, in the region of Spain.This individual is responsible for supporting agents and distributors in the sales of the designated products. The Product Specialist will provide customer support and teamwork with regional franchise, particularly through partnership with the sales teams, clinical product support to end users along with guidance and assistance during Mako surgical procedures.Learn more about the:Mako robot – https://www.Youtube.Com/watch?v=s-hSfOKrAZIJoint Replacement division – https://www.Stryker.Com/us/en/portfolios/orthopaedics/joint-replacement.Html.Your key responsibilities:Sell /demonstrate product lines within the operating theatre and clinical environment.Serve as front-line clinical and technical support to surgeons and hospital staff before, during and after surgical procedures.Train and guide surgeons and hospital staff in the use of Stryker's Mako robot including set-up, breakdown, and related intra-operative activities to ensure precise and successful surgical outcomes.Use proprietary software to prepare pre-operative CT scans for assigned cases and assist surgeons in pre-operative implant planning, implant sizing and positioning.Troubleshoot and solve technical issues related to the robot independently or field escalation matters appropriately.Partner with Field Service team effectively to ensure technical issues are resolved and maintenance is delivered.Build knowledge of Stryker implants and instrumentation and mastery of the robot and its different applications in order to become a trusted "go-to" for all case coverage types (robotic and manual).Educate surgeons and staff on the clinical benefits of the robot and best practices with confidence, enthusiasm, and respect.Complete Mako 101 and 201 training for all robotic-assisted surgery applications. Obtain certification for each application needed to perform independent case coverage.Complete JR 101 and 201 training and develop an understanding of all basic manual procedures.Develop ability to competently cover complex primary and revision hip and knee procedures.Provide customer service to existing customers while also acquiring new customersPlan, execute and monitor all measures necessary to guarantee achievement of regional sales budgetThis encompasses in particular:Monthly Sales action plans coordinated with primary product sales teamCustomer care for hospital administration with the goal of achieving qualitative and sales-oriented consultationOrganization and conduction of training.Identification of local KOLs, proposition of local action plansCoordination of the distribution and logistics of products with the support of the related manager
