Utilize your analytical laboratory skills and experiences to support our national QA / QC team in managing clients' quality matters.27th March, 2024Imagine your future with usAt ALS, we encourage you to dream big.When you join ALS, you join a purpose and values-driven team that empowers you to innovate, create, and thrive.Our global team turns up each day with passion and commitment to do amazing things, always challenging our thinking to find ways to solve some of the world's most complex problems for a safer, healthier world.The day to dayALS Geochemistry is seeking aQuality Analystto join the national Quality team. You will be tasked with investigating and managing quality matters pertinent to our clients.ThisFull-Timeposition manages client incidents through internal investigations with various laboratory stakeholders and provides clear and scientifically accurate communication with the client on quality matters.Based inMalaga , you will report to the Regional Quality Manager, Australasia.The day to dayResponsibilities include but are not limited to:Communicate with the client upon receipt of a query and maintain timely correspondence until the query is resolvedLead the internal investigation process in conjunction with various stakeholders in the laboratory, providing direction for laboratory personnelEnsure the investigation proceeds promptly within the laboratory and regular feedback is provided to the clientCommunicate with clients on the outcome of investigations, including assessing and reporting re-assaysAssemble summary reports in various formats (excel, word, pdf etc.) for both internal (laboratory) and external purposes (client)Be an active member of national and global QA/QC groups by participating and contributing to peer groupsBe active in local, national, and global auditing teamsOther QA/QC duties as assigned by the Regional Quality Manager27th March, 2024Imagine your future with usAt ALS, we encourage you to dream big.When you join ALS, you join a purpose and values-driven team that empowers you to innovate, create, and thrive.Our global team turns up each day with passion and commitment to do amazing things, always challenging our thinking to find ways to solve some of the world's most complex problems for a safer, healthier world.The day to dayALS Geochemistry is seeking aQuality Analystto join the national Quality team. You will be tasked with investigating and managing quality matters pertinent to our clients.ThisFull-Timeposition manages client incidents through internal investigations with various laboratory stakeholders and provides clear and scientifically accurate communication with the client on quality matters.Based inMalaga , you will report to the Regional Quality Manager, Australasia.The day to dayResponsibilities include but are not limited to:Communicate with the client upon receipt of a query and maintain timely correspondence until the query is resolvedLead the internal investigation process in conjunction with various stakeholders in the laboratory, providing direction for laboratory personnelEnsure the investigation proceeds promptly within the laboratory and regular feedback is provided to the clientCommunicate with clients on the outcome of investigations, including assessing and reporting re-assaysAssemble summary reports in various formats (excel, word, pdf etc.) for both internal (laboratory) and external purposes (client)Be an active member of national and global QA/QC groups by participating and contributing to peer groupsBe active in local, national, and global auditing teamsOther QA/QC duties as assigned by the Regional Quality ManagerThe EssentialsRelated tertiary qualificationDemonstrated experience in an analytical laboratory (Geochemistry preferred, but other streams are also acceptable)Ability to effectively handle escalations and time-critical issueExcellent computer skills, including MS suiteExcellent command of the English language, both verbal and writtenGood judgement of interaction with external parties (clients)Knowledge and experience with basic statisticsAbility to systematically analyze information and identify possible causes and consequencesStrong interpersonal and organizational abilitiesDemonstrated judgement, creativity, integrity, and ability to problem solveWorking at ALSOur people drive our success at ALS.We are a diverse and dedicated community united by our passion to make a difference in the world. We reward excellence and uphold our values in our work and how we treat each other.At ALS, you'll be supported to expand your skills and develop new ones so you can reach your full potential. We invest in our people with a range of programs and provide opportunities across the company, giving our people scope to grow diverse careers and develop as leaders.We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and the communities where we work.Our benefits include:Discounts with Bupa, HCF, Hertz, HSBC, Virgin AustraliaOpportunity to salary sacrifice car costs with AutopiaCorporate superannuation benefits with Australian Retirement TrustOnline learning system with extensive modules of choiceEmployee Assistance Program providing counselling, support and coachingFriendly working environment with accessible managementInfluenza VaccinationsOpportunities to progress and develop your career within ALS, including global opportunities for suitable candidatesEveryone mattersAt ALS, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees. ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognized and valued. We aim to reflect the diverse communities in which we work and encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, persons living with disability and LGBTQ+.About ALSALS is a global leader in scientific testing, providing comprehensive testing solutions to clients in more than 60 countries across a wide range of industries, including environment, food and beverage, mining, personal care, pharmaceutical, healthcare and equipment reliability. Using state-of-the-art technologies and innovative methodologies, our dedicated international teams deliver the highest-quality testing services and personalized solutions supported by local expertise. We help our clients leverage the power of data-driven insights for a safer and healthier world.EligibilityTo be eligible to work at ALS you must be an Australian Citizen, Permanent Resident or either hold or be able to obtain, a valid working visa.How to applyPlease apply on-line and provide a cover letter and CV that best demonstrate your motivation and ability to meet the requirements of this role.Apply For Job#J-18808-Ljbffr
