Remote: Customer Service Rep (Canada)

col-wideJob Description:**Site**Foundever Alpine Access WFH**Job description****Location Requirements**: Must legally reside Canada**Core Responsibilities**:- Handle inbound service calls- Understand and strive to meet or exceed metrics while providing excellent customer service- Navigate through multiple systems**About Us**Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we?re the team behind the best experiences for +750 of the world?s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.??Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX.??**Required qualifications, skills and experience****Work with Us and You'll Enjoy**:- Hands-on, 100% paid training- Work from home benefits include saving time, money, and the environment- Benefits including medical, dental, life, and vision insurance, company matched RRSP contribution, and generous paid time off**Qualifications**:- You are 18 years of age or older- You have a high school diploma (or GED equivalent)- You can pass a criminal background check- You are eager to advance your career with a reliable company- You work well with a team or independently- You are able to commit 40 working hours per week**Equipment & Internet Requirements**:- USB Headset- Monitor- Internet speed - 5.0 Mbps download speed and 5.0Mbps upload speed**EEO statement**Please note that Foundever Access Canada Inc headquarters is based in Ontario. Any other position would be a remote position.