Extenteam is looking for a Remote Operational Accountant / Admin Specialist to join our growing organization and undertake the following tasks:
As an Operational Accountant / Admin Specialist you will be responsible for overseeing all aspects of property accounting for a Short Term Rental company portfolio, owner statements, maintenance fees, and entering receipts. You will take the lead on all accounting tasks for the company and serve as a crucial point of communication between the company, guests, and owners for expense and deposit-related queries.
In this role, you will be working closely with company leadership to set up and maintain financial stability for the organization, as well as fulfilling administrative tasks to assist the CEO with day-to-day operations.
Responsibilities Include: - Prepare monthly owner statements, accurately reflecting rental income and expense allocations
- Calculate and collect maintenance fees from owners, coordinating with relevant departments to ensure timely payments
- Maintain accurate and up-to-date records of all financial transactions
- Enter receipts, invoices, and other financial documents into the accounting system
- Perform regular reconciliations of bank accounts, ensuring accuracy of all financial data
- Prepare financial reports and provide analysis on a regular basis to support decision-making processes
- Collaborate with other departments to ensure accurate and timely communication of financial information
- Respond to guest and owner inquiries related to expenses, deposits, and accounting processes, providing clear and concise explanations
- Proactively identify and address any potential or existing financial discrepancies or irregularities
- Stay up-to-date with industry regulations and best practices in property accounting
Financial Record Keeping: Maintain accurate and up-to-date financial records for multiple properties within the portfolio using Quickbooks accounting software.
Financial Reporting: Prepare monthly, quarterly, and annual financial statements, including income statements, balance sheets, and cash flow statements.
Expense Management: Process and record property-related expenses, including property taxes, insurance, utilities, and maintenance costs.
Budgeting and Forecasting: Assist in the creation and management of property budgets, as well as provide financial data for property performance.
Reconciliation: Perform bank account and general ledger account reconciliations to ensure accuracy in financial data.
Compliance: Ensure compliance with accounting standards, industry regulations, and company policies.
Foundational Requirements: Excellent written and verbal English skills. No exceptions. This position will be communicating via phone, text, and email. 5 of 5 on all assessments.
Previous experience in guest services, reservations, or a related field.
Strong organizational and multitasking abilities.
Ability to work independently in a remote work environment.
Attention to detail and commitment to providing exceptional service.
Ability to learn new software easily and efficiently.
Teamwork - We work to support each other with kindness every single day.
Transparency - We openly share thoughts and information without fear.
Curiosity - We ask questions, rather than make assumptions.
Trust - We first trust each other, our clients and guests.
Client Commitment - We commit to our client's (homeowner's) success.
QUALIFICATIONS/SKILLS: Bachelor's degree in accounting, finance, or a related field.
Minimum of 3 years of experience in accounting with a preference toward hospitality or resort employment.
Proficiency in Quickbooks is a MUST Proficiency in OwnerRez or similar property management software
Excellent attention to detail and organizational skills.
Successful track record in working remotely
Strong analytical and problem-solving abilities.
Effective communication skills, both written and verbal.
Ability to work independently and as part of a team.
Knowledge of the short-term rental industry practices is a plus.
The ideal candidate for this position should possess strong independent work capabilities, demonstrating the ability to work remotely and self-direct effectively. We are seeking individuals who thrive in an autonomous work environment and can take initiative with minimal supervision. The candidate should be adept at managing their time efficiently, setting priorities, and delivering high-quality results independently. This role requires a self-motivated professional who can demonstrate a track record of successful projects undertaken with little guidance. Strong communication skills, both written and verbal, are essential for effectively collaborating with team members and stakeholders in a virtual work setting. TECHNICAL REQUIREMENTS: - Internet speed minimum 30mbps
- i5 8th Gen or higher
- Windows 10 / MacOS Catalina or higher
- Minimum of 8 GB RAM
- Private and quiet dedicated home office area (no roosters, dogs, children's noises in the background)
- Back-ups in case of power or internet provider interruptions
- Good headset and webcam (preferably noise-canceling headset)
WHO WE ARE: EXTENTEAM is the #1 trusted outsourcer for property management professionals operating short-term rentals, vacation homes, multifamily communities, and boutique hotel properties.
WHAT WE DO: We support over a hundred different property management brands throughout the United States. Our virtual team members work exclusively to supercharge guest services, reservations, marketing, bookkeeping, IT support, and other core business functions.
OUR CORE VALUES: - OWN YOUR STUFF: We Own Our Stuff.
- WALK THE TALK: We Do What We Say We'll do.
- INTO THE WILD: We are Explorers.
- WORD AS BOND: Just Say It.
- ABOVE AND BEYOND: We Live Extenteam.
WHAT WE OFFER: -Competitive Salary
-Holiday Reward Equivalent to 13th-month pay
-HMO
-Life Event Bonuses
-Preventive Mental Health Benefit
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