Sales Administrator

DescriptionSummary: We are looking for the right individual to join our close-knit administration team. Working within the Sales team spread out across Europe, Middle East & Africa, you will be supporting them with duties such as pricing, lead time enquiries, order entry and back-office management. The role will consist of primarily handling all spare parts and complete product (compressors, dryers & filters) queries among other general administrative tasks. The right candidate will be able to work independently, show initiative and proactive. The right candidate should be robust, capable of handling a challenging environment.Duties:Reviewing orders for accuracy – checking pricing, availability of parts, billing & shipping address.Order processing of spare parts / machines and complete product orders using SAP / SD ERP systemConfiguring machines based on specifications provided by product specialistsResponding to quotes, lead time and general enquiries from existing and new customers.Liaising with various technical departments across multiple sites worldwide for assistance based on technical enquiries received from distributorsNotify customers on progress of orders and when ready to shipVerifying documents package when orders are ready to shipInvestigating and resolving dispute resolutions (wrong part shipped, short shipment, damaged delivery)Creating request of credit and debit memos.Maintaining the spreadsheet files up to dateGeneral day to day administration (filling, answering telephone etc.)Experience & Qualifications:Excellent communicator & team playerGood SAP / Excel skills are mandatory (Sap Hana 4, module SD)Fast learning AbilityMethodical and with organizational capacityGood management of stress and problem solvingUnderstanding/experience in international shippingBilingual in English language mandatoryFrench, Spanish or other languages are a plus.