Sales Application Specialist - Biotechnology (Onco-haematology & Genetics)To provide our customers with solutions that adapt to their changing needs, creating a relationship of trust that will bring value to the Company in the medium and long term.
Key Accountabilities: · Customer advisory in improving laboratory organization and providing the best solutions considering the customer needs.
· Continued attention to the customer, providing product information, encouraging the cross-selling and introducing new techniques, based on cost/efficiency.
· Coordinate installations, interacting with the different departments involved (Logistics, Technical Service, Product Managers, ...)
· Keep the training level of the users of our analyzers and reagents and manage the appropriate documentation.
· Check the service level offered by the different departments of the Company assigned centers reducing the risk of complaints.
· Work together with the KAM and Business Unit in the management of opportunities and risks.
· Tender management (specification and profitability analysis, preparation of the necessary documentation, litigation support)
· Achieve the sales and commercial targets established by the Company.
· Fulfil the Ethics Code of Werfen Group
Internal Networking/Key relationships Key Account ManagerArea ManagerBusiness Unit.Technical ServiceLogistics (Customer Service)Contracting DepartmentMinimum Skills & Capabilities: · Focus on results
· Focus on the customer
· Enterprising, flexibility, adaptability to the changes.
· Self-control, discipline and monitoring of guidelines.
· Listening and communicating clearly, assertiveness
Sales Application Specialist - Biotechnology (Onco-haematology & Genetics) Position Summary To provide our customers with solutions that adapt to their changing needs, creating a relationship of...
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