.Job Description - Sales Associate - Flex (2300032I)Job DescriptionJob Number: Job Number: 2300032IPrimary Location Primary Location : Spain-Madrid-MadridOrganization Organization : Madrid Embassy MiniMart Pay Range : $15.00Job Summary: As a sales associate, you will be the face of our company! You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational, insightful, and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization.Duties and Responsibilities:CUSTOMER SERVICEProactively engage and make a connection with customers.Asking questions and listening to customer's needs.Directing customers to merchandise; informing them about upcoming events, promotions, mobile offers, STAR cardCooperate and build positive, inclusive and respectful relationships; take accountability foryour own actions and outcomes.ORGANIZATIONMaintaining store appearance.SALESCross-selling products and knowing layout of the store.Make suggestions to customer on latest trends and current promotions based on customer's individual needs.Upselling products.Learning product features; keeping up with the latest trends; leveraging company tools and technology to confidently provide the customer with product knowledge/specs.Using a Point-of-Sales system, processing cash exchanges, discounts, gift cards, credit cards, debit cards (cash handling) including counting money and returning accurate amounts to customer.Completing various forms of paperwork, reports, and reconciliationINVENTORYBe the keeper of merchandise, complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. (May participate in periodic inventories)DEPENDABILITYAdherence to assigned work schedule. Accurate and complete follow through on work assignmentsOther Duties as assignedQUALIFICATIONSPRODUCT KNOWLEDGEBasic knowledge of products/merchandiseEXPERIENCERetail experience, preferred but not requiredCOMMUNICATION SKILLSStrong interpersonal and communication skills. Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to effectively communicate with customers, peers, and management. Ability to communicate on the telephone with proper etiquette.MATHETMATICAL SKILLSBasic math functions such as addition, subtraction, multiplication, and division.REASONING ABILITYAbility to multi-task, while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision
