Job Type Full-time Description No prior automotive industry experience is required to apply! We are seeking individuals with various industry backgrounds.We are fueled by our goal to be #1 in sales and service in the communities we serve while redefining the car buying experience and delivering personalized service to our guests. We believe in empowering our employees to delight our customers, by fostering an entrepreneurial and creative culture. If you are an out-of-the-box thinker and are looking for a challenging and rewarding opportunity – we want to hear from you!How You Will Make an ImpactOur customer base seeks luxury, value, and world-class service. As a Sales Consultant, you will be on the front lines for delivering elevated hospitality and ensuring each guest has a memorable experience to develop a loyal customer base. You will directly impact whether we become our guest's favorite place to purchase or lease their vehicle.What Winning Looks Like:Demonstrating a high "HQ" (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity. Communicate effectively with customers and prospects via phone, e-mail, or in-personHandle all incoming sales inquiries in a timely, professional mannerBuild strong rapport with customersMaintain an ongoing customer database to capture repeat businessAssist customers in appropriate vehicle selection and stay abreast of new products, features, accessories, etc.Demonstrate automobiles by explaining characteristics, capabilities, and features; taking test drives; comparing competitive models, and describing all optional equipment available for customer purchaseLearn to overcome objections, negotiate price, close sales, and perform all other steps of the sales process in accordance with company standardsProspect daily for potential customersAttend product and sales training as requested by the Sales ManagerRealize that business is built on customer service and be devoted to guaranteeing satisfaction to our customersMaintain follow-up system that encourages repeat and referral business and contributes to customer satisfactionMaintain a high CSI scoreSkills Needed to Win:Ability to effectively manage time to meet and exceed targetsPrevious customer service experience is required, dealership experience preferredOutgoing with a friendly personality, especially while handling objections & negotiatingPossess superior customer-focused communication skillsMust have a clean & valid driver's license, along with reliable transportationAbout UsWe were founded in 2014 by Jeff Swickard in Wilsonville, OR. Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, Toyota, Lexus, Porsche, Audi, and Jaguar-Land Rover among others.We have over 2,000 employees at 28 dealerships in 5 states…and we are still growing! We were ranked as the 2nd fastest growing auto group in 2021 by Automotive News We are a team. Everyone plays a role in our success. We are a hospitality company that happens to be in the automotive industry. Benefits of Working at Swickard:Ongoing training and supportOpportunities for continued personal and professional growthWe are an equal opportunity employer and value diversity and inclusion and belonging at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other characteristics protected under applicable State or Federal laws and regulations.Competitive benefits package:Insurance: medical, dental, vision, life, and pet insuranceOptional disability coverage401k planPaid HolidaysPTORelated Fields: Airline, hotel, restaurant, mortgage lending, hospitality, customer service, guest service, high-end retailTo all recruitment agencies: Swickard does not accept agency resumes. Do not forward resumes to our careers alias or other Swickard employees. Swickard is not responsible for any fees related to unsolicited resumes. Salary Description $50,000-$150,000 annually, commission based.
