What will you be doing? Trouble shooting and new configurations for our existing clients according to the Service Level Agreement and timeframes (investigation, solution identification, recommendation, configuration, unit testing and documentation). Design and configuration of solutions as well as provide functional/technical expertise. Deliver effective client communications. Identify, manage and test SAP Note application as an advanced Correction. Create and send Customer messages using SAP in order to request support and corrections. EDUCATION & CERTIFICATION REQUIREMENTS: SAP certification or equivalent proven SAP work experience. EXPERIENCE: Configuration of applications Experience with trouble shooting More than 3 years of relevant experience. SKILLS & ABILITIES: Entry: Uses Resources to Resolve Routine Issues; Developing: Resolves Variety of Issues; Seasoned: Resolves Wide Range of Issues; Wide Experience: Resolves Complex Issues; Broad Experience: Contributes to developing Organization Objectives Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP's culture and our full set of values. #J-18808-Ljbffr
