Stimulating. Motivating. Challenging.Location: Madrid, SpainMissionYour MissionAs part of the Kudelski Security's Managed Security Services department, your mission will be to help us provide the best services to our clients by participating in maintaining the service offered to the client to his highest level, continuously monitoring, improving our detection capabilities, and developing tools to automate such activities. If you:Are passionate about cybersecurity and are constantly developing your knowledgeAre at ease in a fast-paced environment and able to get out of your comfort zoneEnjoy actively contributing to improving the services offered to clientsLove having great security architecture discussions with clientsAre motivated by working directly with customersThis position could be for you. ResponsibilitiesYour Responsibilities will be to:Maintain and fine-tune security detection capabilities on the products we deploy to ClientsProvide security guidance to our clients to improve the service quality and efficiency of our services and products for themBuild up and maintain an in-depth knowledge of our products and services portfolioServe as the subject matter expert for other teams internally to help drive continuous improvements and new services implementationsManage the delivery of our products and services to existing customers, monitor and improve the services provided to the customers by, for example, developing automation (scripting, liaise with DevOps internal capabilities)Technical Support Mastery: Offer unmatched technical guidance for tooling provided to the clients (detection coverage, pentest review, service quality)This role involves:Understand the business and environment of our customersFrequent contacts with customers at both technical and managerial levelsInternal transversal interactions with various groups (operation, PMO, Sales, Detection Architects, DevOps…)Traveling up to 10% to customer's siteYour aim is to play an active role in helping Kudelski Security to provide customers with the best experience through their journey into our Managed Security Service and ultimately make our customer's lives more secure. Requirements / ProfileYou are:Team-player who is willing to iterate on our internal processes to improve our team and service's efficiencyAt ease with solving complex problemsDynamic, with strong interpersonal and communication skillsAutonomous, self-taught and transparentAble to handle and prioritize parallel tasks with multiple interfacesFluent in English You have:An engineering degree in technology / computer science or equivalentExperience with one or more of the following technologies: EDR/NGAV, SIEM, Vulnerability Scanning, Proven experience in a client facing roleProven experience working as a network and security specialist (including packet and log data analysis)An in-depth understanding of information security industry forces and trendsAn excellent knowledge of the security product portfolioThese would be a plus:OSCP, OSCE, GCIA, GCIH and other general security certificationsTechnical certifications on vendors' productGerman, French or any other languages are an assetJoin us and be part of a rapidly growing company with locations in Switzerland and the United States and who leverages their unique history of innovation and engineering with a pragmatic view of client security, to adopt a different approach to cybersecurity and help change the security paradigm. When you join us, you'll be part of an industry leader that has a tremendous impact on how our clients approach Cybersecurity strategy. If you love the challenge as much as the rewards and are ready to take your career to the next level, apply today. Reference: 14383 Publication Date: 11-03-2024
