Company DescriptionLocalsoft, is a world-class localization company offering translation, testing and audio services. From our headquarters in the Málaga TechPark, Spain, we operate both locally and internationally with clients from many different business sectors including leading brands in the Games, IT, Legal, Engineering and Business industries.We are expanding and currently hiring an experienced and proactive Senior Localization Project Manager for the Video Games vertical to work in our fast-paced Localization Department with English as our main language of communication.Visit: RoleAs a Senior Project Manager, you will manage multilingual projects of different platforms, genres and sizes in a deadline-driven environment. You will be taking full ownership of your projects from RFQ to final delivery, ensuring exceptional service with successful project completion and consistent customer satisfaction while developing relationships and meeting or exceeding their expectations. You are expected to bring industry knowledge sharing best practices, technical and strategical solutions and improvements and meet or improve the expected margins.Requirements Degree in Translation, Linguistics, Business or similar Minimum 2 years experience in games Localization Project Management at a senior level Outstanding Project Management skills: communication, planning, organization Leadership experience Knowledge of quality standards, evaluation practices and tools Able to manage multilingual projects in a deadline driven environment Able to anticipate possible issues Able to successfully solve unexpected issues with minor impact and with a positive "can do" attitude Proactive in solutions implementation, process improvements and customer facing aspects Able to negotiate effectively Flexible with working hours CAT Tools: Advanced user (agency), especially memoQ IT literacy: especially Microsoft Office suite Languages: English with full working proficiency, other languages are a plus Experience working with ISO-based requirements is a plus Experience with Japanese customers is a plus Responsibilities Ensure overall customer satisfaction Communicate with customers regularly including face to face meetings to find out their needs and concerns Full ownership of successful project execution and delivery according to customer's expectations, time and budget requirements Prepare and lead kick-off meetings and ongoing project meetings Proposal creation, project analysis, planning, scheduling, status reports Quality assurance, efficient collaboration with LQA department Risk analysis and mitigation plans Resource selection, monitoring and management Cost tracking ensuring margins and expected profitability Customer meetings, post-mortems, project admin, meeting minutes, etc. Follow and create ISO-based procedures making recommendations for process improvements Build good relationships, provide leadership and mentoring to team members in different project phases including quality assurance processes, resource selection, costs, etc. Identify new business opportunities BenefitsWhat we offer Full-time position in a well-established localization/testing company Opportunity to work with a professional international team in a dynamic and friendly work environment Opportunity to work with renowned clients worldwide Opportunity to work on exciting game projects 23 paid holidays per calendar year 12 paid bank holidays per calendar year Summer timetable Free yearly medical check Cafeteria & Games Soft Drinks Fresh Fruit Free parking Relocation pack
