About the Role As a Senior Territory Manager, you will own the Uber Eats business in different cities to keep making it grow and improve its financial efficiency. To do so you will have to make sure we always offer a best-in-class experience to all of our users (customers, restaurant & courier partners) on a daily basis but also define a long-term strategy and deliver on it.
You won't be alone to reach this mission! First, you will lead a local team of 3+ (Sales, Account Managers) to make it happen. You will also need to build strong relationships with the teams based in Madrid and Barcelona to get the support you need.
What You Will Do With your team, you will be responsible for the development of your market at 360°: marketplace, restaurants & couriers partners, local marketing actions, budget, and external stakeholders management.
Strategy: Lead your market by defining business priorities, setting ambitious timelines to reach those goals, and take financial decisionsLead a local team: We have local teams on the ground that will help you run your business. That's why we look forward to hiring optimistic leaders: developing these teams while crafting the organization is key to our long-term success.Develop & Optimize Processes: Uber is a company that moves fast and does things at a large scale. You will help design processes; whether it be prospecting, onboarding, account management, training, etc. to fuel growth and drive efficiency.Local Courier and Restaurant Partners Relations: Grow the number of partners on the platform, handle partner development, monitor metrics, and ensure high-quality experiences on the Uber Eats system to provide the most reliable food delivery service.Data analysis: Uber wouldn't be Uber without all of our data! You will autonomously build analyses and dashboards for the team.Work closely with the Operations Team to implement new processes and products in your city portfolio - and other Territory teams to foster alignments.What You Will Need At least 7 years experience in operations management, management consulting, investment banking, or strategy work in a large business, technology company or growing startupHighly data-driven decision-making and business judgment through analytical thinkingStrong team leadership skills to build and mentor the best team to make it shineAbility to take initiative and easily adapt to the constantly-changing work environmentGreat customer facing skills, able to manage large negotiationsHands-on and eagerness to implement operational schemes in your own city portfolioA creative mindset and enjoy putting in place initiatives to solve practical issuesNative Spanish and proficient EnglishWe welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to ******.
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