.Working at AdaptavistThe Adaptavist Group is a global family of companies with a common goal. We combine the best of teamwork, technology, and processes, helping all kinds of businesses be better today and tomorrow.We are experts at delivering enterprise software, tailored solutions, and quality services across some of the world's most trusted technology ecosystems, including Atlassian, AWS, Slack, GitLab, Monday.Com and Aha!We make change happen. From anywhere.Our flexible, remote-first way of working means that work can fit around your life, rather than your life fitting around work.About the teamAt Adaptavist, our dedicated team of six specialises in market and UX research, serving as the company's knowledge hub. We drive success through informed decision-making, user-centric design, and strategic market positioning. Our strong team cohesion is maintained through regular meetings, social events, and collaborative problem-solving sessions. Despite being spread across Spain, Germany, and the UK, we work seamlessly together. Each team member collaborates closely with various business units, becoming experts in their respective areas and contributing to our collective expertise.About the roleBe the backbone of our central UX Research Team at Adaptavist! Our team thrives on diverse research methodologies and cutting-edge tools to drive product development across various business units. Specialising in User Experience and Market Research, we're dedicated to informed decision-making, uncovering market opportunities, evaluating product competitiveness, and refining our offerings to meet the highest usability and usefulness standards.As our UX Research Operations Coordinator, you'll need impeccable organisational skills and a keen eye for detail to ensure our research projects run seamlessly. You'll set and maintain high standards, streamline processes, manage tools effectively, simplify participant recruitment, and ensure compliance with GDPR and other regulations to safeguard personal data. Your role is pivotal in enhancing our research approach and providing insights that shape Adaptavist's business decisions.What you'll be doingEstablish Standards and FrameworksEstablishing Best Practices: Collaborate with the UX team to establish and maintain best practices for recruiting and engaging participants. Ensure consistent adherence to these guidelines across the board.Standardising Procedures: Develop comprehensive Standard Operating Procedures (SOPs) for research activities. Provide detailed processes and documentation to enhance clarity and operational efficiency.Creating Templates: Collaborate with researchers to develop pre-defined templates for reports, charts, and presentations. Ensure a consistent and professional presentation of research findings.Strategic Roadmap: Define and execute a UX research operations roadmap aimed at improving efficiency and addressing any existing gaps
