.Senior UX DesignerWhy this role mattersAs a Senior UX Designer at Vonage, you will play a strategic role across all stages of the design process, from understanding business strategy and brand, customer needs and market context, formulating outcome-oriented hypotheses and concepts, creating prototypes, validation and measurement, interaction & visual design, feature delivery and optimisation.At Vonage, our UX Designers play a pivotal role in ensuring that the products and features brought to market are crafted to the highest standard, drive value, and meet and balance the needs of the people who use them and our business vision and goals.As a Senior you will be responsible for guiding team members, Product Managers, Engineering and stakeholders through the end-to-end design process, inspiring and motivating buy-in and ensuring that decisions along the way are informed by the right insights that will deliver maximum value.IF THIS SOUNDS LIKE YOU, CONTINUE READING BELOW .What you will doLead knowledge gathering exercises, such as the planning and facilitation of stakeholder workshops, business interviews, market analysis, design and customer research activitiesGuide teams through crafting high-level visions for products and services, working with PMs to understand business and customer needs and collaborating in the creation of customer outcomes that drive human behavioural change with our products and services.Oversee the validation of hypothesis, propositions and concepts, through user feedback and measurable testing activitiesSupport our product teams in translating high-level strategic visions of service and products into a delivery focussed roadmap - leading iterative prioritisation and concepting activities, and informing what should be made and whyOversee deliverables including prototypes, proof of concept documents, wire frames, elegant user flows, experience maps, etcUnderstand requirements and where appropriate, challenge the approach, backed up with sound customer, business and market insight and dataCollaborate closely with Product managers, Engineering and Design team members to deliver validated Human Centred Design Solutions throughout the entire design process from discovery through to delivery and beyond.Contribute to and help evolve our design system, and individually contribute to an array of projects that use our design system.Work closely with remote international teams
