We are looking for a senior ServiceNow engineer to support our IT Service Management Department. This role is responsible for the following tasks:Implementing complex requirements based on user stories: design, develop and test solutions.Supporting ServiceNow operations: Ticket handling, issue analysis, bug fixing, testingSupporting story creation and refinementProviding architectural guidance on implementation and aligning with the architectCollaborate with business analysts, process owners and other developers to clarify requirements and identify way to improve user experience.Identify and develop ways to improve the functionality offered in ServiceNow.Teaching and supporting the technical development of more junior team membersExecuting platform changes and release management, including conflict resolutionImproving current ServiceNow knowledge through self-study and utilization of available trainingCommunicating relevant information to the team and exchanging knowledgeCreating documentation and manualsQualifications- Demonstrated minimum 4+ years configuring and developing the ServiceNow platform.o Must have significant experience with ITSM module, including CMDB.o Experience on additional SN modules as desirable knowledge (Discovery, ITBM, SAM Pro...)o Of advantage: Experience with SN mobile Apps and SN Virtual agento Certified ServiceNow career pathBachelor's degree in computer science or equivalent requiredThorough understanding of the key technologies relevant to the ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, REST, SOAPExtensive experience with scripting in the ServiceNow platform using JS: Business Rules, Client Scripts, UI Actions, UI Pages, Angular JS, etc.Preferred: Experience programming with JellyIn-depth knowledge of ServiceNow and ITSM implementation best practicesExperience working in projects or organizations of large scale and global scope.Experienced in using the Agile/Scrum methodology.Knowledge of cloud-based systems architecture, service-based architecture, enterprise application architectureFluent in English (written and spoken)Nivel de antigüedad IntermedioMid Full-stack Engineer (.NET, C#, and TypeScript) Zaragoza#J-18808-Ljbffr
