Siebel - Emea Team Manager

.Principal Talent Advisor - Oracle Corporation. Always interested to connect with great talent for Oracle!Do you want to work with exciting customers across all sectors in the industry?If you have a passion for tech, a customer-centric approach, and a background in team management, services and service delivery and Apps&SaaS knowledge, come and grow your career with us. Join us!Oracle is a technology leader that's changing how the world does business – and our Customer Success Services (CSS) team supports over 6,000 companies around the world. We're looking for an experienced and self-motivated leader to lead a team of technical subject matter experts located in Europeas our Engineer Manager.Join our Global CSS leardership team and actively contribute to accelerating our customers success by leading our team of highly skilled technical experts who build and maintain our clients' technical landscapes through tailored support services. https://www.Oracle.Com/customer-success/Any Oracle EMEA office location considered.The background you should have for this jobMinimum 15 years IT organization background. Proven experience of working within a strategic resourcing and delivery environmentManaged a Team of 10 plusHave experience in leveraging onshore and offshore teamsOracle Apps UL, Siebel, Database and CX knowledge and experience on premises and on Cloud is a plusWhat you will doLead and develop a team of technical subject matter experts, responsible for working with customers to give the guidance and support the operation of Apps&SaaS, database onsite and in cloud, delivering services that drive customer success and innovation. Being an active contributor in the CSS Business and Portfolio development.You will be measured on Customer satisfaction (internal and external customers), retention and growth, team utilisation, team development and retention, Practice development and XLOB collaboration including Product Management, Customer Success Leadership and Product Support, Consulting