.At Werfen in Clinical Software Business Unit we are committed to developing secure, efficient, and innovative clinical applications and laboratory instrumentation systems. Our solutions enhance patient care and facilitate the management of information in hospitals and laboratories around the world.We are looking for a IT Solutions Architect responsible for identifying and understanding customer requirements to successfully integrate Werfen's IT Solutions. This includes, but is not limited to, connectivity, integrating, cybersecurity, and workflow starting with pre-sale to go-live by providing technical leadership, expertise and guidance related to the workflow design, and implementation of these solutions to enable business objectives.Generate design to address customer needs, work with appropriate stakeholders to ensure Implementation team understands requirements and delivers successful solutions.This will be done in collaboration with the local Werfen affiliates IT Support teams, providing the needed support to them.This position is Hybrid (Remote and Presential):https://www.Werfen.Com/en/clinical-software-landingKey Accountabilities:Provides pre-sale consulting, design, implementation, and for-live support to current and potential customers.Performs detailed analysis of customer clinical and IT environment to understand workflow and functionality to determine configuration needs.Collaborates wit Sales & Applications Consultants to design customer solutions.Plans, creates, designs, and presents IT solutions workflows, network architecture diagrams, drawings, and visual communication(s) to customer and internal stakeholders for review and approval.Serves as voice of the customer liaison with internal stakeholdersResponsible for ensuring all security clearances and documents are completed and provided to customers with defined timeframeUnderstands gaps, proposes mitigation plans, and escalates as required to ensure complete customer satisfaction.Ensures designs are in compliance with all regulatory polices, procedures and records.Networking/Key relationshipsAs a key part of the role, the person will interact with other stakeholders such us:Commercial Operations Organization / Implementation and Project TeamMarketing IT SolutionsClient ServicesExperience:Engineer, computer Science or other technical degree, or equivalent work experience.Minimum of five year's experience in IT customer facing/support roleFamiliarity working in a health care setting or equivalent experience, practical experience as a Systems IT Analyst or related IT field, preferred.Project Management experience with presentation skills is highly desirableAdditional Skills/Knowledge:Expert knowledge of cybersecurity, keeps current within industry trends and mitigation, preferred.Experience working on cloud computing environment and products
