.Amazon's Global Realty (GR) Risk Operations & Resilience (ROR) organization is seeking a Senior Manager to lead the six-person Disaster Recovery & Investigations (DRI) Recovery team within Europe. This candidate will lead a team of people who work in parallel with site leadership teams to drive a streamlined response and oversee physical recovery from escalations and incidents impacting our real estate assets in accordance with Amazon/DRI safety policies and processes. This candidate will support a wide range of business units within Operations, to include fulfillment centers, distribution centers, delivery stations, and similar industrial warehouse occupancies. This candidate's scope includes the coordination and project management of construction, equipment and restoration vendors, driving efficient decision making throughout the physical repair and recovery processes. They will also support inventory assessment and disposition efforts for incidents involving damage to inventory. As the senior leader of the team, this candidate will be accountable to incorporating key learnings from continuous improvement efforts and after-action reviews to improve future responses. They will partner closely with multiple stakeholders, including Operations (core customer), WHS, Environmental, Asset Management, and Legal. This position will run in parallel to the North American Disaster Recovery team, with support from DRI's Crisis Management and Investigations teams.This position will be based in Europe (EU), with regular travel to disaster sites throughout the UK and EU, and with occasional travel to the US for business meetings. Due to the nature of supporting unplanned events this candidate should be in close proximity to transit (air and rail) with the ability to travel regularly to Luxembourg and London to meet with core stakeholders. They will manage an on-call rotation (including after hours, weekends, and holidays) for emergency response support. The role requires short-notice travel up to 40% within Europe, with focus on France, Germany, Poland, Spain, and the UK.A successful candidate has a customer centric approach, can build and motivate teams under high-stress conditions, high ethical standards and strong judgement/critical thinking. You have experience managing and working with General Contractors, Remediation Vendors, Industrial Hygienists or similar professionals to assess conditions, develop repair plans, and present executable options in a field-based environment.Key job responsibilitiesManage and deploy your team through rotational assignments, providing field-based leadership of damage assessments, repair plans and recovery timeline for damaged buildings, equipment, and inventoryDevelop and execute a recovery plan for damaged assets with target recovery timelines that follow the critical path. Hold your team accountable for developing and executing the recovery plan, including identification of upstream/downstream interdependencies
