Looking for your next challenge? Allfunds (AMS:ALLFG) is a fast-paced, dynamic, Wealthtech leader with 16 offices around the globe and our employees are the best at what they do. We have a relentless passion for quality and a drive to keep ahead of the competition. We have a strong business foundation built by experts over 20 + years, with the flexibility and agility of start-up. If this sounds like the place where you can excel, then Allfunds is for you!Listed on Euronext Amsterdam in April 2021, Allfunds has over €1.4 trillion assets under administration. We are one of the leading B2B Wealthtech platforms for the funds industry, offering fully integrated solutions for both Fund Houses and Distributors. We built and continue to evolve an ecosystem that covers the entire fund distribution value chain and investment cycle, with solutions including dealing and execution, data and analytics tools, Regtech, ESG screening, and portfolio monitoring. Allfunds remains the sole fully integrated one-stop-shop in the industry.Founded in Madrid in 2000, we have operations in more than 60 countries, work with over 2,000 fund groups and facilitate access to 1,500 distributors.At Allfunds we give you the tools, you blaze your trail!Our missionTo transform the wealthtech world. We want to create value for our clients by providing the necessary tools to help investors gain the freedom to choose from the world's best investment managers. We support this mission by linking fund houses and distributors of mutual funds at the operational and technological levels, providing them with a range of operational, analytical, and information services to ensure transactions are always executed efficiently and effectively.Join our team and grow in a diverse and technology-driven environment with one of the leading companies in the wealthtech world.If you want to contribute o the growth of a highly innovative organization driven by efficiency and constant progress, do not hesitate to apply. It will be great to have you on board.What you will find when working at AllfundsWe believe inAll for Excellence All of our experience and expertise, along with the passion we put in everything we do. So, our clients, employees, and partners can count on us for the best services.All for Accountability We always looking to make a difference through our transparent and responsible attitude towards people and society.All for Empowerment We work to continuously enhance our tools and services to make them accessible to our clients.All for Inspiration People are our driving force and helping them to reach their goals is our biggest motivator. That is why we aim to adapt to their needs and wants, accompany them on their journey, and inspire them to reach their dreams.If you believe you match these values, we look forward to meeting you.*Brazil, Chile, Colombia, France, Hong Kong, Italy, Luxembourg, Miami, Poland, Singapore, Spain (Madrid/Valencia), Sweden, Switzerland, United Arab Emirates and United Kingdom.Equality, Diversity and InclusionFor Allfunds, Human Capital is at the heart of the company's strategy and results, as well as part of our ESG strategy. DEI, represents the acronym of Inclusion, Diversity and Equity and how we understand it within our group. For Inclusion Allfunds creates a working environment in which any individual can be and feel welcomed, respected, supported, and valued. For Diversity Allfunds includes ways in which people differ, encompassing the different characteristics that make one individual different from another. For Equity Allfunds encompasses the policies and practices used to ensure fair treatment, opportunity, and advancement for all employees.Through DEI, Allfunds fosters a culture that recognizes and minimizes bias.Sounds interesting?Please take a closer look...We are looking forHigh knowledge of financial markets and products.Ability to analyze incidents on financial markets and products.Use of internet tools.MS Office package.Technical capabilities:Ability to manage and monitor live incidents.Ability to prioritize tasks according to importance.Ability to generate incident reports.Languages:Availability to work on non-European Stock Exchanges holidays if neccessaryYour role in the teamAnalyze the product specification with the customer.Reception of incidents e-mail, management tools, etc…Deep analysis and detection capabilities of incidents received.Management and resolution of incidents via control dashboard.Attention to the requests of the different clients and users of the company's platforms.Capacity to manage incident meetings with clients via telephone or in person.Coordination capacity of level 1, level 2 technical and other areas for resolutionof incidences.Knowledge of workflows for incident/change management.You must expectA competitive pay and attractive benefits package.On-going development opportunities in a multinational environment that will inspire you to grow professionally and personally.Wide variety of projects and tasks, ambitious goals, and independence in achieving them.Flexible working conditionsModern office in a convenient location (conditioned to Covid-19 situation).#J-18808-Ljbffr
