Supervisor/A De Pisos - (Islas Baleares)

Empresas: Four Seasons Mallorca Formentor The Role of a Housekeeping Supervisor:? Under the supervision of the Director Housekeeping, Assistant Director of Housekeeping, and Assistant Housekeeping Manager, the Housekeeping Supervisor is responsible for ensuring that all guest rooms meet the highest standards as set by Four Seasons Hotels. The Housekeeping Supervisor also manages the Room Attendants and House Attendants on the floor and conducts inspections on a daily basis. The main responsibilities include: Conducts self in a professional manner at all times. Adheres to the established standard of conduct and house rules, the fire regulations, and department procedures and policies. Dresses in issued uniform and ensures a neat, clean and tidy appearance at all times. Reports to shift on times. Is aware of schedule at all times and if unable to attend work, notifies the manager in adequate time. Pick-up required keys, equipment, and supplies to complete daily duties. Check with a manager in Housekeeping about all VIP rooms (in-house or due to arrive) and ensure rooms are completed in a timely manner. Supervise the Room Attendants and House Attendants that have been assigned to the Supervisor's assigned areas, ensuring they are adhering to policies and procedures. Inspect guest rooms (vacant or occupied) checking the standard of cleanliness, and for any missing guest amenities and/or supplies. Report any discrepancies to the Room Attendants and have them return to correct the problem. Inspect the cleanliness of guest corridors, guest and staff elevator landings, and housekeeping closets. Check for maintenance work orders and ensure they have been placed in HotSOS for the engineering team. Guide and train Room Attendants under the direction of the Housekeeping Managers. Supervise and follow up on special projects (i.e. deep clean, perfect room program, etc). Inform Housekeeping Management of any unusual events and ensure proper pass on to the next shift. May be assigned other duties/responsibilities as required (i.e. relieve Office Coordinator on days off/meal break). Responsible for overseeing that all supplies in linen closets are fully stocked in neat condition. Ensure a set number of standard tests on the Room Attendants and House Attendants are completed on a daily basis. Follow proper Lost & Found procedures. Ensure proper handover is passed on to the next shift. Requisitos : Our ideal candidate must have previous experience in a similar role. Excellent communication skills are essential, as well as an eye for detail. Must have the legal right to work in Spain and have fluency in English and Spanish.