Team Leader/Supervisor - Hmo On Day 1

One-day hiring process! Earn up to 50k monthly! Sapient is looking for dedicated Customer Service Representatives to join our team in Ortigas-Pasig! This is for urgent hiring, submit your application now!Responsibilities:Lead the team to meet and exceed client expectations regarding customer serviceProvide backup support to the team and make sure department goals are metMonitor call volume; prioritize and distribute workload for the teamTrack and measure individual and team goals throughout the day and on a long term basisProvide motivational support to team members to maintain high morale and productivityAnswer incoming calls, emails and web-based submissions, directing and assisting customers as neededConduct performance reviews, deliver coaching to the team so they perform at the highest levelsQualifications:Completed 2 years in College (No Back Subjects).3 years or more experience in BPO set-up.2 years experience as Team Lead in BPO Set-Up.Amenable to work in rotating shifts (morning, mid, & night shifts)BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!Apply today!Job Type: Full-timePay: Php40,000.00 - Php50,000.00 per monthBenefits:Employee discountHealth insuranceLife insuranceSchedule:8 hour shift#J-18808-Ljbffr