Technical writerThe Docs Team is a small, but established team that provides high-quality technical documentation for our solutions and advises on UX and UIs. Over the past 2 years, we have grown MultiSafepay Docs to become a core part of our offering, empowering our merchants and their developers. We strive to provide clear guidance in accessible language for an international audience. Join us on our journey to take the docs to the next level!
MultiSafepay is growing rapidly across Europe. Our head office is in Amsterdam. Ideally, you will be based in the international office in Estepona, Spain, where you can work closely with the development teams.
The open, enthusiastic Docs Team culture gives you room to grow. We share knowledge and skills to help everyone raise their game. We are proactive and pragmatic, as well as effective and efficient. As one of the team, we want you to feel a sense of ownership and contribute to strategic decisions. Are you ready to make an impact?
You will: •Work closely with developers and product owners to document new solutions, features, and API endpoints
•Deliver accurate documentation in plain, but engaging English
•Break down high-level concepts into step-by-step instructions
•Suggest design and process improvements from the user's perspective
About MultiSafepay As a leading European payment service provider, MultiSafepay provides smart payment solutions to businesses all across Europe. Innovation is at the heart of our business, which we employ to build powerful solutions to help our clients succeed. We focus on the connection with our merchants and partners, and growing our businesses together.
We separate ourselves from the pack by maintaining our solutions in-house and delivering customer service that's knowledgeable and goes above and beyond.
You are: An experienced technical writerA native English speaker (or highly proficient)Proficient in Git and GitHub, or Atlassian equivalentsFamiliar with the OpenAPI specificationProficient in Markdown (HTML, YAML, XML)Intellectually curious and interested in technologyAn excellent communicator in international environmentsFurther appreciated skills: Proficient in doc ops for maintaining pipelines and automated actionsFamiliar with static sitesFrom a payments or ecommerce backgroundFamiliar with Scrum methodology, Jira, and ConfluenceSkilled in capturing and editing videosBenefits Long term work contractCompetitive salary based on your skills and experienceGreat challenges making our products more suitable for international presenceA modern, dynamic working environment where we believe in working hard and rewarding effortRoom for personal input and ideas, and professional growthTraining support to improve your professional skillsOffice in a great location near the beach of El SaladilloFree Spanish classes and extra-office activities (cross-training, gym, etc.)
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