Achieves the collection targets and goals set by the Head of Collections Formulates tele collection strategies and initiatives according to the company's business strategies and direction to enhance collection productivity, reduce cost, and minimize operational risk Secures the section's performance by establishing the collection strategy, policies, and procedures as needed Secures all collection activities as being carried out in compliance with Company's set best practices, standards, and guidelines Monitors and analyzes account performance and trends to determine points of improvement Endorses new tools or technology to improve collection effectiveness Writes and reports on overall section productivity and KPI attainments for reference of the Head of Collections Coordinates with the Head of Collections in determining new strategies, procedures, or policies for improving the section's performance Supports subordinates with difficult accounts Coaches and guides Tele Collection Associates for improving in client interaction and problem-solving Coordinates with other section and department heads of the Company as necessary to streamline and improve tele collection operations Responsible for managing manpower in terms of budget/capacity plan as well as screening interviews of potential candidates for the section Performs other assigned tasks from time to time JOB QUALIFICATIONS A college graduate of Business, Finance, Accounting or a related course At least 10 years relevant experience in financial institutions, particularly in Collection, Banking, or a related field At least 5 years relevant experience of managing/supervising a team Demonstrates excellent interpersonal skills for giving/receiving information and interacting with clients/employees Excellent oral and written communication skills Must be very detail-oriented so as to avoid the possibility of serious errors and loss Proficient in MS Office/Google Documents, Excel/Google Sheets, and Power point/Google Slides Excellent analytical and judgement/problem-solving skills Your application will include the following questions: What's your expected monthly basic salary? How many years' experience do you have as a Collections Manager? Which of the following Microsoft Office products are you experienced with? Which of the following accounting tasks are you familiar with? Gentrade International (Phils.) Inc. was incorporated on May 16,1996 for the purpose of selling motorcycle units, spare parts and accessories. Its operation started March 14, 1997 when the motorcycle selling and financing was finally transferred from Siy Cha Hardware Corporation to Gentrade International (Phils.) Inc., and operating under the trade name of Trans Cycle. The principal place/ head office of the business is located at Alunan Highway Tacurong City Sultan Kudarat and currently with branch business office address at Rm. 3307 One Corporate Centre J. Vargas corner Meralco Ave. Ortigas center Pasig City. Gentrade International (Phils.) Inc. was incorporated on May 16,1996 for the purpose of selling motorcycle units, spare parts and accessories. Its operation started March 14, 1997 when the motorcycle selling and financing was finally transferred from Siy Cha Hardware Corporation to Gentrade International (Phils.) Inc., and operating under the trade name of Trans Cycle. The principal place/ head office of the business is located at Alunan Highway Tacurong City Sultan Kudarat and currently with branch business office address at Rm. 3307 One Corporate Centre J. Vargas corner Meralco Ave. Ortigas center Pasig City. Don't provide your bank or credit card details when applying for jobs. Researching careers? Find all the information and tips you need on career advice. #J-18808-Ljbffr
