Description MissionPreparation of technical-commercial service proposals in electrical systems ensuring alignment with relevant Hitachi Energy procedures and guidelines as well as legal requirements. Ensure most competitive offers considering the market situation and customer's priorities and conditions. Identify optimal service solution approach to be applied to better serve the customer and ensuring a positive experience. Coordination with cross-functional teams like sales, legal, engineering, purchasing and operations teams, and other Business Units during the process. Develops and continuously improves the bid processes and tools. Your responsibilitiesYou will be focused on preparation of service projects quotations, defining customer specific scope of services, performing cost analysis and T&C review: Understanding customer technical specifications and estimating the costs, resources, time, and technical requirements of service proposals: diagnosis, preventive/predictive/corrective maintenance, service level agreements, retrofits, replacements, extensions, spare parts, installation and commissioning. Evaluating proposals to ensure they are technically accurate and consistent with the organization's quality standards. Ensures the validation of terms and conditions (commercial, technical, legal, pricing). Performing bid/no bid analyses and managing risk review processes Active participation in business development
Contribute to the growth of classic service portfolio business as well as new digital solutions and products, aligned with the company strategy.
Close collaboration with the Front End Sales team supporting them to determine optimal and most cost-effective solutions to meet customer needs, also during customer meetings and contract negotiations.
Collaborate in value proposition and strategy definition, creating M&S toolkit
Effectively working together with Supply Chain Management to collect, evaluate and discuss information from internal and external suppliers and other stakeholders, and coordinate the selection.
Effective use of related available tools and systems: SFDC for opportunities and tenders management and reporting, Procure for supplier management.
Collaboration in the preparation of KPI's reports to evaluate and improve the performance.
Continous development and improvement of technical skills (focused on sales) related to substations and power quality equipment as well as digital solutions portfolio.
Living Hitachi Energy core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
Your backgroundEducation: Degree in Electrical engineering or related Expertise: Knowledge / experience in electrical industry, related with substations, power quality and electrical systems. Previous experience in service and solutions field is valuable. Previous experience in quotation process. Excellent communication skills: Advanced English. French is a plus. Team player. Customer focused and results oriented. High attention to the detail and quality oriented. Initiative and proactivity. Ability to deliver on time while being autonomous.
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