About Straumann The Straumann Group unites global reach, experience and innovation with passion and acommitmentfor uncompromising quality, making enhanced dental healthcare available and accessible to customers and patients around the globe. The group unites global and international brands that stand for excellence, innovation, and quality, including Straumann, Neodent, Anthogyr, Medentika, ClearCorrect, Dental Wings and other fully- or partly owned companies and partners.
In 2017 Straumann entered the highly attractive market for Clear Aligner to support its strategy as becoming the leading provider for esthetic dentistry solutions. To achieve this step, the Straumann Group acquired the US-based company ClearCorrect. Withdetermination, ClearCorrect grew into a viable player in the clear aligner space, which attracted the attention of many customers globally since 2006. Acquiring ClearCorrect has provided Straumann with technology and expertise in orthodontics.
People and culture are the Straumann Group's greatest assets; they are the keys to high performance and sustainable success. We strive for a culture that builds trust and collaboration, fosters diversity, embraces change, promotes agility, learning and innovation, creates opportunities, allows people to make mistakes and encourages them to take both responsibility and ownership. The fundamental driver of our culture is the player-learner mindset, which we seek to inspire and nurture in every employee.
Summary of position Whilst Straumann is the market leader in dental implants, we are looking for talents to build a new market segment in Orthodontics across Western Europe. In this endeavor, the Ortho Territory Manager (TM) will focus on gaining and new and developing existing customers for ClearCorrect, generating case submission and production in their designated territory. He/she is responsible for generating new accounts from leads, converting competitive users, developing and growing existing providers, enhancecustomer loyaltyand utilization rate through providing excellent service and supporting patient growth activities. This is a field-based role which requires travel on a day-to-day basis. The position holder is expected to perform at a high level with limited directsupervision, in other words, a self-starter.
In this role, you will… Establish, develop, and maintain business relationships with current customers and prospective customers to generate new cases andsalesrevenue.Make phone calls, virtual meetings and in-person visits to existing and prospective customersDeliversales presentationhighlighting product/solution benefits,value propositionand competitive edge, to win new customers and grow share at existing customers.Develop and communicate clear and effective writtenproposals/quotations to existing and prospective customers.Train the clinic staffs, motivate them to actively engage in communicating ClearCorrect to patients when appropriate.Coordinatessaleseffort withInside Sales, Provider Service,ClinicalAdvisor andmarketingteam in order to provide best-in-class service to providers, answer their requests and resolve complaints.Carry out patient growth activities such as "open house" and patient seminars. Supports in T&E activities for her/his customers such as study clubs and study circles. Act as a partner to providers.Analyze the assigned territory potential, identify opportunities, and craft personalsales strategyso that to allocate time and resources smartly, acceleratebusiness growthand maximize Return on Time Investment.Report out account activities throughsalesfunnel(IANOS) inCRMas required, usesalesdashboard to keep account visibility high. Use DoMo/Business Warehousereportsto follow up on cases and providers.Meetsalestargets and othermetricsset by manager on weekly, monthly, quarterly, and yearly basis.Develop growth and account plans for her/hiscorecustomers andcoreprospects to build reference customers and local "lighthouses"Participate in trade shows and conventions as required.Keeps abreast of productapplications,technical services, market conditions, competitive activities,advertising, and promotionaltrends.Providereportsoncustomer needs, interests, issues, competitor activities and patient behaviorsfornew product developmentand service upgrade.Personal attributes and cultural fit that would help the position holder succeed in this role Proactivesales drivenpersonality with hunter mentality.Enthusiastic about providing excellent support & service, always customer centric.Ability to build mutually beneficial relationships based on trust and respect.Result-driven self-starter, entrepreneurial, and can-do mentality.Excellent interpersonal and written communication skills.Team player, motivational and personable personality is welcome.Comfortable with travelling for business, can work independently and within a team.Qualification and requirements: To perform this job successfully, the position holder needs to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. A reasonable accommodation may be made to ensure individuals with disabilities able to perform the essential functions of the role.
Minimum 2 years ofsales/account managementexperience required. Dental/medical background is a plus.Strong track record insales/account management.Solid presentation skillsand language proficiency required for the assigned territory; basicEnglishlanguage skills required.Ability to analyze data and generatereportsonmetricsdefined bymanagement.
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