Key Roles and Responsibilities:Develops the ability to start 'owning' portions of an installation, break/fix incidents, and problem management during project lifecycleFunctions jointly with the Implementation Engineering team to meet client requirements.Action less complex configurations and installationsAttend to less complex break/fix events during project lifecycleKnowledge, Skills and Attributes:Basic understanding and appreciation of technical design principlesAbility to develop an understanding of fundamental project and administration processesDisplay a strong learning orientationGood verbal communication skillsDemonstrate a client service orientationHands-on proactive in approachUnderstanding of two or more technologies, namely Data Centre, Networking, Security, Collaboration, Customer Experience, End User Compute etc.Academic Qualifications and Certifications:Bachelor's degree or equivalent in Information Technology or Computing or relatedRelevant vendor certification(s) as requiredRequired Experience:Entry level experience gained in a similar role, preferably within a global IT services organisationSkills SummaryCustomer Centric Solutions, Documentations, Installation Support, Standard Operating Procedure (SOP), Technical Issues, TroubleshootingWhat will make you a good fit for the role?Standard career level descriptor for job level:• Learns professional concepts• Applies company policy and procedures to resolve routine tasks• Gets detailed work instructions• Deals with issues of limited scope• Solutions to problems are easy to solve• Builds internal relationships• May not require any prior professional work experienceRemote Type: On-site WorkingEqual Opportunity EmployerNTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category