Trading Assistant Global Desk

col-wideJob Description:You will be joining smart and motivated colleagues as a Junior Trading Assistant. You will be the first point of contact between the retail traders and the company. It is a great way to learn everything about the DEGIRO product and work closely with other teams such as Brokerage and Risk.To best assist our customers, we offer you the following opportunities:- Relevant training and onboarding into transfers, tax, corporate actions, trading venues, market abuse, amongst others;- Paid education package and the opportunity to go for the - CFA certification;- Access to the Percipio platform with unlimited training you can do at your pace and time.Your assistance to customers will be amongst the following topics:- As a trading assistant you will translate the client's requests to the various departments that are responsible for the daily operations of DEGIRO;- You will assist our customers during the entire customer lifecycle, starting from the moment they become prospects until the moment they are fully using their accounts (onboarding, KYC and EDD);- When customers are fully ready to invest their assets, you will assist them with the platform, corporate actions, transfers (pension, portfolio, and money), trading disputes, the risk model, amongst many others;**What growth looks like at DEGIRO**:Starting at the Service Desk is a great way to understand which part of the Fintech world best suits you. Your career growth at DEGIRO can look like this:- Learn the ins and outs of the product and the company, plus the skills to interact with customers and other professionals of the industry;- Move on to a senior leadership position within your current department;- Transfer to a new role within DEGIRO. Previous colleagues have joined Marketing, Operations, Brokerage, and Risk!**We are looking for you if you have**:- Bachelor's degree in Finance, Business Management, or Economics. We are also interested in applicants with a Bachelor's degree in - Hospitality, Law, or Humanities if you can prove you have a strong affinity with finance. A Master's degree is an advantage;- Fluent in English;- 0 - 2 years of experience;- Good understanding of financial products and affinity with the financial markets;- An entrepreneurial mindset;- Energetic team player with excellent communication skills;- Willing to relocate to Sofia, Bulgaria- Willing to work evenings and weekend shifts.