col-wideJob Description:We are seeking an experienced Trainer for our Egencia project. This is a role that takes new hires through their initial classroom training and then supports them "on the job". Working alongside the rest of the Training team and the Onboarding Team leader, the Trainer will ensure that all staff are able to offer 1st class customer service at all times. _- Ideally have a minimum of 1 years documented experience as a Trainer in a travel-related industry (preferred).- Have experience of working within a company with multi-lingual staff.- Be able to share industry and product knowledge to individuals with varying levels of experience.- Demonstrate excellent communication skills - at all levels.- Have previous experience in on the job coaching - to ensure all team members are at the same level of competency.- Show a passion for the travel industry.- Be able to follow a training plan provided by our client but be able to offer ideas for improvement where necessary.- Be a team player with the best interests of the project in mind at all times.- Ideally "expert" level of Amadeus or other GDS.- Have excellent written and spoken English language skills - either as a first or a second language.We offer:- Fully legal Spanish contract from day one.- Competitive salary.- Opportunity to work in a multi-lingual environment with employees from all over Europe.- The chance to join one of the world's largest BPO companies.- An environment that puts its people first.- Modern, open-plan offices.- Regular team social events.Working hours will be 39 hours per week as the role requires and will be Monday to Friday.Interested?- Webhelp is a multinational Business Process Outsourcing company with its head office in Paris, France, that is making business more human for the world's most exciting brands._- By choosing Webhelp, you will be part of a community of over 100'000 game-changers from more than 190 locations, speaking more than 80 languages in 50+ countries._- Join us at Webhelp you will have the opportunity to be part of a multicultural team, a fast-paced environment, and a diverse pool of engaging projects for some of the most progressive brands worldwide._- Non-discrimination: Webhelp sees diversity as a resource and encourages all regardless of gender, age, religion, ethnic origin to seek employment with us_English
