. WELCOME TO SITASITA is the leading specialist in air transport communications and information technology. We don't just connect the global aviation industry, we apply decades of experience and expertise to address almost every core business, operational, baggage, and passenger process in air transport. As an organization, we cover 95% of all international air travel destinations and work with over 2, 800 air transport and government customers in every corner of the globe. Immerse yourself in the dynamic world of technology while embracing our collaborative, and inclusive culture. Ready to redefine air travel? The journey starts here,
with you at SITA. We're in search of a driven and analytical individual to become part of our team as a Continuous Improvement & Operations Manager. The perfect candidate will oversee, assess, and enhance different facets of our organization's performance to maintain harmony with strategic goals and foster ongoing improvement. This position demands a mix of analytical prowess, strategic vision, and adept communication to facilitate favorable outcomes across diverse functional domains, with a professional foundation in project management. Key Responsibilities:1. Performance Analysis and Reporting:- Collect and analyze data to assess key performance indicators (KPIs) across the organization. - Prepare and present comprehensive reports to senior management, highlighting insights and recommendations for performance improvement. 1. Strategic Alignment:- Collaborate with senior leaders to ensure that performance management initiatives align with the organization's long-term strategic goals. 1. Operational Efficiency:- Identify and implement process improvements to enhance operational efficiency and effectiveness. 1.
Data Analytics and Technology Integration:- Utilize data analytics tools and technologies to extract meaningful insights and contribute to the implementation of performance management systems. 1. Project Management:- Lead cross-functional teams in the planning and execution of performance improvement projects. 1. Change Management:- Effectively manage and communicate changes within the organization, assessing the impact on performance and implementing strategies for a smooth transition. Qualifications:- Bachelor's degree in business, Finance, Data Science, Management, or a related field. Master's degree is a plus. - Proven experience in business performance management, with strong emphasis on data analysis. - Strong analytical and problem-solving skills: Ability to analyze complex data sets,
identify trends, and draw meaningful insights to inform decision-making and performance improvement strategies. Identifying challenges and developing innovative solutions to address issues affecting performance and efficiency
