.Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are in an exciting phase of rapid-growth and expansion and looking for a Cloud Partner Success Manager who is ready to join us in creating a #CyberFit future and protecting the digital world!As the Partner Success Manager you will bring experience in Account Management and have a passion for Data Protection and Cyber Security. You will work as part of the Inside Sales Channel Management organization and aligned with a portfolio of service providers utilizing Acronis Cyber Protect Cloud. Your main goals as the Cloud PSM will be to drive drive Annual Recurrent Revenue growth through account planning with dedicated partners, increase adoption of new services, retain a partner and create a best in class partner experience which is the key differentiator of Acronis.Every member of our "A-Team" has an instrumental role and impact on the success of Acronis' innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.WHAT YOU'LL DO- Drive quarter over quarter cloud revenue growth working through assigned partners- Make a territory analysis and planning for dedicated geographies to identify top potential partners- Perform account planning with all managed partners with level of certain details depending on partner's engagement, loyalty and responsiveness- Train new and existing partners with existing and new products- Guide every partner through onboarding and enablement stage equipping with all needed knowledge, resources and tools- Guide partners to adopt Acronis Automation and Security tooling to increase their operational efficiency- Motivate and enable partners to sell Acronis services to existing customer base of the partner, attract new customers to partner and help to retain existing customer to partner- Drive partner's satisfaction and acting as a trusted advisor and single point of contact throughout the entire partner lifecycle- Drive successful upsell/cross sell initiatives with partner to increase new services attach rate- Put maximum efforts to avoid churn and retain a partner- Engage and orchestrate all needed internal resources to help dedicated partners' growth- Profile every managed partner on vendors and tools they sell/use putting all information into Partner Passport
