.Remote — Germany, Ireland, Portugal, Spain, UKWelcome to Localyze, where we're reimagining how people move for work. Our mission is to tear down the barriers that limit talent and opportunity. We bring together seamless technology, transparency, and unrivalled service to make this happen. Founded in 2018 by three visionary women who believe in unlocking human potential without borders, Localyze has built a centralised platform that decentralises the world. We empower companies to hire from anywhere and enable individuals to choose where they live and work.Global working is in our DNA. Our vibrant team, comprised of almost 80 Localitos from 15+ nationalities across 3 continents, fuels our creativity and innovation. With our recent $35m Series B fundraise, we're expanding both our product and our reach!If you're passionate about redefining global mobility, pushing boundaries, and making a real impact, Localyze is the place for you. Join our community, shape the future, and rewrite the rules of the global workforce.? About The Role Join our mission to build a world without borders, one seamless relocation at a time. As an Operations Support Associate, your main objective is to make immigration and relocation processes to Germany as smooth as possible. You're not just supporting our team; you're easing the anxieties of our customers and championing their journey towards a new life.To succeed, you'll need exceptional organisational skills, the ability to stay cool under pressure, and the readiness to embrace a challenge. You'll need to be patient, responsive, and have an empathic people-centric approach. If you're ready to be a part of a team that's breaking down borders and changing lives, we want to hear from you.What You'll Do Conduct Quality Assurance checks: Ensure documents are completed in accordance with guidelines and contain accurate information. Additionally, conduct future QA checks for communications with Relocation Specialists.Enhance document completion guidelines: Provide feedback to enhance the team's document completion accuracy and reduce error rates.Field inquiries regarding international talents: Act as the primary point of contact for internal stakeholders, addressing inquiries about visa processes, residence permits, paperwork, and more via chat through our platform and internal communication tools.Collaborate with authorities: Coordinate appointments and expedite processes by working closely with relevant authorities.Support immigration and relocation projects: Contribute to projects related to German immigration and relocation, including developing and maintaining processes, workflows, and guidelines.Use platform experience for collaboration: Collaborate with the product team to develop impactful features using your platform experience.Support commercial expansion efforts: Collaborate with sales and marketing teams to support the company's commercial expansion efforts
