PATERNITY LEAVE - PRODUCT SUPPORT ENGINEER page is loaded PATERNITY LEAVE - PRODUCT SUPPORT ENGINEER Apply locations Albacete time type Full time posted on Posted Yesterday job requisition id JR10258432 Job Description: Manejar y tratar todas las consultas técnicas y eventos, incluida la respuesta a los clientes y la red.
Desencadenar y dar seguimiento a acciones correctivas.
Asegurar el cumplimiento de Aeronavegabilidad y KPIs (OTD,…).
Contribuir a la definición de soluciones técnicas y medidas preventivas y modificaciones y entregarlas a los clientes y la red para problemas relacionados con el servicio.
Consolide y analice los datos en servicio de los clientes y proporcione información fundamentada para el diseño, soporte y disponibilidad de la flota.
Organizar y gestionar reuniones periódicas de revisión técnica de productos con clientes y partes interesadas para informar sobre el cierre de problemas de mantenibilidad y operatividad y perspectivas futuras.
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Mission:
• As part of AHE NH9O Product Support team, this position contributes to provide technical support ta
in-service NH9O Spanish fleets (as NHI/AHE DPC), as well as worldwide NH9O fieets related ta Front
Fuselage matters (as AHE SDR).
• This in-service Technical Support Service (TSS) aims to ensure Continuing Airworthiness and fleet
serviceability, bringing solutions ta technical problems encountered on in-service aircrafts.
• AHE Product Support organization acts as unique technical communication channel between NH9O
Spanish End Users and AHE/NHI (Industry) for ail technical queries & events of Spanish NH9O
Fleets. Downstream investigation and resolutions are handled and substantiated within the own AHE
organization as prime, and/or within NHI TSS organization and their partners.
• In case of FF topics, AHE acts as SDRC, where Product Support organization handled queries and
events from ail customers and provide expertise and resolution with the AHE SDR support, if necessary.
Key competencies:
• Aeronautical Engineer, or similar. High level of English.
• Ability ta work in an international and multi-companies team.
• High reactivity, agility and technical analysis skills.
• Customer oriented
• Ability to work under customer pressure and in flexible time, if required.
• High level in Excel andlor Google Sheets.
• Knowledge of CATIA or other additional computer skills may be valuable.
• Experience in aeronautical sector is valuable, especially in Aircraft Maintenance.
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.
Company:
Airbus Helicopters España, SAEmployment Type:
Agency / Temporary-------
Experience Level:
Entry LevelJob Family:
Customer Eng.&Technical Support&Services By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to ****** .
At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
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Airbus pioneers sustainable aerospace for a safe and united world. The Company constantly innovates to provide efficient and technologically-advanced solutions in aerospace, defence, and connected services. In commercial aircraft, Airbus offers modern and fuel-efficient airliners and associated services. Airbus is also a European leader in defence and security and one of the world's leading space businesses. In helicopters, Airbus provides the most efficient civil and military rotorcraft solutions and services worldwide.
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